If something is not done to your expectations, our team will come to make things right. If you’re still not satisfied we’ll give you a refund.
If you’re not happy with your cleaning & let us know we’ll be there to clean it & make sure you’re happy.
Yes, they do. Every single one of our applicants go through a rigorous background check before they’re even considered to be part of the team.
Ofcourse! But here’s the in & outs of our process to make sure you feel comfortable First off our booking page is protected by extended validation SSL. Secondly, our booking form has it’s own layer of 256 bit security. Third, credit card transactions are processed by stripe and is layered on their own 256 security protocol. In addition, no credit card numbers are stored in our system (only a token that allows us to charge the card). Rest assured we take security very very seriously.
If something goes wrong we’re here to make it right. Please give us a call right away & we’ll be there to take care of it.
Yes! Our cleaners go through a rigorous background check & vetting process to make sure you’re in good hands.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
In most cases, you can enter your coupon code directly on the booking form. If you have any issues, please contact us and let us know.
Vouchers are only meant for first time customers to incentivize to try out our services. Discounts on the other hand do apply regularly if you become a recurring service with our recurring service program.
Absolutely. Simply enter your coupon (giftcard) code by logging into our online portal and selecting an existing upcoming appointment. Your final price will automatically change to reflect your coupon balance.
You can apply a coupon in the booking form when booking your cleaning or by logging into our online portal & entering the code to a future appointment. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointment that are already completed.
Simply go to our booking form and schedule your appointment online. Alternatively, you can give us a call if there are any issues at all.
Log into your account and update your card on file. Your new card will automatically be noted as your default card.
Log into your account and update your address in your upcoming booking. Alternatively, you can give us a call and we will update your address for you.
You can submit a password change request on the customer login page.
You can submit a password change request on the customer login page.
You can apply a coupon to a future appointment by logging into your account and clicking your name in the top right-hand corner. You can then select “redeem voucher” and enter your code. The system will automatically apply the code to your next appointment. You can not apply your coupon to past appointments that are already completed.
Sure thing. Simply add a note while booking on the booking form or email us to add anny additional comments or request you’d like applied to your service.
Yes, we provide all cleaning supplies, products and equipment, unless there is a specific request for a certain service.
Pricing is based on numbers of bedrooms & bathrooms. Check out our booking page to get an instant quote.
Standard cleaning includes all the basic tasks that involves cleaning a home. Sweep/mop/vaccuming floors, cleaning bathrooms, dusting,kitchen & common areas,etc. We do offer extra services like cleaning inside the fridge and inside the oven, and those can be selected on our booking form when you book with us.
If you’re within the Miami,Fl metro area, we definitely can . If we can reach your home within 1 hour of Miami, FL you’re in!
When you book service an account is automatically created for you. Simply set up & choose your password, and you’re good to go.